Updated on: 12/07/2024
This Privacy Policy describes how Miya Academy ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application, or any other products or services we provide (collectively, the "Services").
Information We Collect
a. Personal Information: We collect personal information from you, such as your name, email address and phone number, when you register for an account or otherwise interact with our Services.
b. Usage Information: We may collect information about how you use our Services, including interactions on our mobile app and test scores.
c. Device Information: We may collect information about the device you use to access our Services, such as the hardware model, operating system, and unique device identifiers.
How We Use Your Information
a. Providing and Improving Our Services: We use your information to provide, maintain, and improve our Services, process your transactions, and respond to your inquiries and support requests.
b. Personalization: We may use your information to personalize your experience with our Services, such as by providing customized content and recommendations.
c. Legal Compliance and Safety: We may use your information as necessary to comply with applicable laws and regulations, or to protect our rights, property, or the safety of our users or others.
How We Share Your Information
a. Service Providers: We may share your information with third-party service providers who assist us in operating our Services, such as payment processors, cloud storage providers, and customer support vendors.
b. Legal Requirements: We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements, such as in response to a subpoena or court order.
c. Business Transactions: We may share your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
Your Choices and Rights
a. Access and Update Your Information: You may access, review, and update your personal information by logging into your account or by contacting us.
b. Data Deletion: You may request the deletion of your personal information, subject to certain exceptions as required by law on the link: https://delete.miya.academy
Data Security and Retention
a. Security Measures: We implement reasonable security measures to protect your information from unauthorized access, disclosure, and destruction.
b. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will provide you with notice of any material changes by posting the revised policy on our website or by other means.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@miya.academy or call +237675731671.